
High Efficiency Cooling & Heating Inc.
High Efficiency Cooling & Heating Inc. is an HVAC contractor based in Markham, Ontario, providing installation, repair and maintenance for residential, condominium and commercial systems across the GTA. It appears suited to property owners and managers needing heating, cooling or ventilation work, including Carrier equipment.
Why This Business Was Selected Based on documented services, public reputation, business history and other verification signals reviewed by FiveBest.
- Markham office at 570 Alden Road
- Operating since 2005
- Carrier Factory Authorized Dealer
- Residential, condo and commercial HVAC
- 24/7 service stated by company
What Customers Mention Recurring themes identified across public customer reviews. These are FiveBest summaries, not verbatim quotations.
- Prompt, punctual appointments 6+ mentions
- Clear explanations and troubleshooting 6+ mentions
- Orderly installation and service work 5+ mentions
Ideal For
- Furnace or central AC replacement
- Heat-pump installation or replacement
- Condominium suite HVAC service
- Commercial rooftop and fan-coil equipment
- Planned HVAC maintenance visits
FiveBest Summary Prepared independently by FiveBest using publicly available business information. This summary is not provided by the business.
High Efficiency Cooling & Heating Inc. is a Markham-based HVAC contractor operating from Unit 3, 570 Alden Road. The business states that it has served the Greater Toronto Area since 2005, and BBB records list its business start date as January 8, 2005. Rick Li is identified as the owner in both the company’s commercial brochure and the BBB business profile.
The company’s documented work spans residential, condominium and commercial HVAC needs. Its materials identify installation, repair and preventive maintenance as core services. Residential work includes furnaces, central air conditioners, heat pumps, ductless systems and humidifiers. For condominium properties, the company describes work involving fan-coil units, water-source heat pumps and leak-prevention-related maintenance. Its commercial brochure also lists equipment such as boilers, rooftop units, air handlers, package units, PTAC units and cooling equipment.
Carrier lists the Markham location as a Carrier Factory Authorized Dealer and identifies it as providing Carrier HVAC installation, repair and maintenance. The company states that it offers service 24/7; consumers should confirm the expected response time, after-hours charges and whether the request concerns emergency service or a scheduled office appointment. It also advertises a Carrier-backed 100% money-back satisfaction guarantee, so written eligibility, equipment and timing terms should be reviewed before purchase.
Public customer comments reviewed on HomeStars and Carrier’s review platform commonly mention punctual visits, explanations of work or diagnosis, and tidy installation or maintenance. Consumers should also note that the BBB currently lists the business as not accredited and assigns a D- rating; the BBB profile should be consulted directly for its current complaint and rating details.
FiveBest summary: A Markham HVAC provider with documented residential, condo and commercial capabilities, plus Carrier dealer status.




